At purplelook, our goal is to provide you with a smooth and enjoyable shopping journey, which includes delivering your purchases in a timely and efficient manner. We encourage you to familiarize yourself with our shipping guidelines to understand our processes better.

Delivery Services Across India

We aim to serve a wide range of locations throughout India, ensuring that your orders are delivered directly to you. While we strive for widespread coverage, certain areas might be exceptions. You can check the availability for your area by entering your PIN code at the checkout stage. Orders typically arrive between 3-8 days from the date of shipment. You will be kept informed via email or SMS, providing you with a consignment number for easy tracking. To track your order, simply sign into your account and visit the "Profile" section on our website.

Partial Deliveries

For orders containing several items, we might ship your products in separate parcels to speed up the delivery process. Please note, there are no extra fees for this service.

Order Cancellation Policy

We understand that plans can change, leading to the need to cancel an order. If for any reason we are unable to process or ship your order, you will be notified immediately through email or SMS with an explanation. Should you wish to cancel your order before it has been shipped, you can do so by logging into your account, navigating to the 'Order' section, and selecting the option to cancel. Please be aware that once an order has been dispatched, it cannot be cancelled.